Privacy Policy

Last updated: August 19, 2026

Introduction

This Privacy Policy explains how keen-tale collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws.

Information We Collect

We collect information that you provide directly to us when you:

• Fill out contact or booking inquiry forms on our website
• Communicate with us via email or in person
• Subscribe to newsletters or promotional materials
• Participate in surveys or provide feedback

The types of information we may collect include:

• Name and contact details (email address, postal address)
• Travel preferences and interests
• Payment information (when booking services)
• Passport details (when required for travel arrangements)
• Dietary requirements, accessibility needs, or other special requests

How We Use Your Information

We use the information we collect to:

• Process your travel bookings and provide requested services
• Communicate with you about your inquiries and bookings
• Send you relevant information about our services and offerings
• Improve our website and customer service
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Travel service providers (hotels, tour operators, airlines) necessary to fulfill your booking
• Payment processors to handle transactions
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

keen-tale
12 Harbour Lane
Bristol BS1 6QA
United Kingdom
Email: [email protected]